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Refund and Returns Policy

 Olivia Rodrigo Merchandise Welcome to Olivia Rodrigo Merchandise. We aim to provide you with high-quality products and an enjoyable shopping experience. Your satisfaction is our priority. Please read the following guidelines carefully: 

Eligibility for Refunds 

To qualify for a refund, please ensure you meet the following conditions: The merchandise must be returned in its original, unworn condition with all tags intact.

Requesting a Refund

To initiate a refund, please send us an email to Olivia Rodrigo Official Shop and provide the order ID, an explanation of the problem, the image of the shipping label, and images clearly showing the problem, we will review your issue and guide you through the next steps.

Refund Method and Timing 

Once we receive and inspect your return, we’ll process your refund using the original payment method within 1-3 business days.

Non-Refundable Items

Certain items are non-refundable, including gift cards, downloadable products, and items not purchased directly from our website.

Contact us

For any questions or concerns, please feel free to contact us at Olivia Rodrigo Official Shop and we are always ready to help.